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Hotels and Resorts

Protect the guest experience and the systems behind it.

Guest Wi-Fi, payments, cameras, and doors share one building. We keep them apart and keep them running.

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Your Operation

Your property, in zones.

A guest device should never reach the systems that run the property.

Illustration: a hotel or resort drawn as controlled, observable, and recoverableFour zones of a hotel: the front desk and payments, guest Wi-Fi, back-office systems, and cameras and doors. Each connects only through a documented boundary. Traffic from guest Wi-Fi to payments is blocked by policy. Administrators reach the camera and door systems by one approved route. What crosses the boundary is recorded, and recovery is tested before it is needed.Z1Front deskand paymentsCheck-in, point of saleZ2GuestWi-FiRooms, lobbyZ3BackofficeFinance and emailZ4Camerasand doorsRecorders, readersBLOCKEDAPPROVED ROUTEAApprovedaccessNamed, MFA, one routeMMonitoringAssessed, escalatedEEvidencerecordWho changed whatRTestedrecoveryProven before neededDORADUS OPERATIONAL BLUEPRINTILLUSTRATIVE. NOT A CLIENT NETWORK.Illustration: a hotel or resort drawn as controlled, observable, and recoverableFour zones of a hotel: the front desk and payments, guest Wi-Fi, back-office systems, and cameras and doors. Each connects only through a documented boundary. Traffic from guest Wi-Fi to payments is blocked by policy. Administrators reach the camera and door systems by one approved route. What crosses the boundary is recorded, and recovery is tested before it is needed.Front deskand paymentsGuestWi-FiBackofficeCamerasand doorsApprovedaccessMonitoringEvidencerecordTestedrecoveryOPERATIONAL BLUEPRINTILLUSTRATIVE
Illustration
How We Help

Six services, one team.

Network and Physical Security

Guest Wi-Fi kept away from payments and the back office.

Compliance and Governance

Card payment security aligned to PCI DSS.

Security Assessments

Where the property is exposed, ranked.

Managed IT and Help Desk

Check-in, point of sale, and back office, running.

Managed Detection and Response

Monitoring of the systems you choose.

Incident Response and Recovery

Contain and recover, with guests in the building.

Where we started

A casino resort is a hotel wrapped around a gaming floor. The guest, payment, and camera problems are the same.

Tell us about your property.

Engagements are scoped to your environment, operational requirements, and desired outcomes. We define deliverables, responsibilities, and pricing before work begins.

Confidential briefing. One reply from a senior engineer. No drip campaigns.

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