Incident Response and Recovery

Contain it. Recover. Fix the cause.

A scoped engagement alongside your team. Your leadership makes the decisions; we bring the engineering.

Request incident-response supportExisting clients should use the escalation instructions in their service agreement. This website form is not an emergency-response channel. Submitting a request does not establish an engagement or guarantee immediate assistance.

How It Runs

Five phases. Your call at each one.

ContainLimit the spread, keep the evidence.Your callWhat to isolate
InvestigateWhat happened, from the evidence.Your callWho needs to know
EradicateAttacker access and footholds removed.You getAccounts and paths closed
RecoverSystems validated before they return.Your callWhat comes back first
HardenThe weaknesses behind it, addressed.You getA written account

Illustrative sequence. The phases follow widely used incident handling practice, adapted to how your operation runs. Our response work includes identifying remaining weaknesses and documenting the remediation needed beyond restoring damaged systems.

What You Get

Recovered systems, and a record you can use.

Engineering support

Doradus Labs works with your staff and other providers within the agreed scope, using authorized access and clearly defined responsibilities.

Validated recovery

Restored systems checked before they return to service.

A written account

Timeline, impact, actions, evidence, and what remains open.

Prioritized remediation

Prioritized remediation designed to address identified weaknesses and reduce the risk of recurrence, with documented actions and validation criteria.

Straight Answers

On a bad day, no surprises.

No guaranteed outcome. We tell you early what can and cannot be recovered.
No response times here. Commitments come from an agreement, never a website.
You stay in charge. Notification, disclosure, and law enforcement are your leadership's call.
Confidentiality. We do not identify clients or publish their incident details in our marketing. Incident information is handled under the confidentiality and disclosure terms of the engagement.

Request incident-response support.

Existing clients should use the escalation instructions in their service agreement. This website form is not an emergency-response channel. Submitting a request does not establish an engagement or guarantee immediate assistance.

Engagements are scoped to your environment, operational requirements, and desired outcomes. We define deliverables, responsibilities, and pricing before work begins.

Request Incident Support Email Us